"Every creature has a habitat in which it thrives, and one in which it withers"


It's What Matters to You That Matters to Us

Institute for Person-Centered Care

Right care. Right time. Right place.


The Institute for Person Centered-Care seeks to transform systems of care and delivery of service to one that cultivates a habitat in which we all can thrive!

St. Ambrose University's Institute for Person-Centered Care (IPCC) is leading the conversation on transforming people, organizations and systems approach to the delivery of care. Person-Centered Care (PCC) is a multi-discipline approach to care that is: co-designed, relationship-based, health-focused, accessible, and integrated.

Principles of PCC include:

  • Multi-discipline/inter-professional rather than specialty focused
  • Driven by individual values/preferences with collaborative decision making at its core
  • Accessible
  • Health-focused vs. illness-based
  • Integrated vs. fragmented
  • Dynamic/relational vs. impersonal

"Changing the delivery of care with a person-centered focus will require a long-term shift in our practice and indeed, our thinking."

- Tom Higgins '67


Workforce Development. Continuing Education.
Evidence-Based Solutions.

Person-centered care places individuals and their families at the center of care, as equal partners with providers. People are treated as experts, working with professionals to guide all aspects of their care to reach their life goals and achieve the best outcomes.

Workforce Development

To educate and strengthen an interdisciplinary workforce that is fluent in a person-centered care philosophy and practice.

Continuing Education

To promote opportunities for professional development on person-centered care, infusing practical application of person-centered care across systems and disciplines, while piloting metrics to help individuals, organizations and systems assess outcomes.

Building the Evidence Base 

Working with local, regional, national and international stakeholders, the Institute for Person-Centered Care will develop, pilot, and evaluate innovative models and practices that add to the developing person-centered care evidence base.


"There is something wrong in a society when basic health care (including behavioral health care) is not accessible to all, is impersonal, fragmented, cost-prohibitive, disease-based, and  – in the case of behavioral health – deeply stigmatized."

- Julie Solomon, IPCC Executive Director


9 million

By 2028, 9 Million Americans will be over age 85

Both in the Quad Cities and across America, people are living with chronic health conditions. St. Ambrose University advocates for proven solutions supporting individuals, their caregivers, service providers, system leaders and our communities.

Read about SAU's new approach to healthcare delivery

1 in 20

People doesn't have access to healthcare.

The World Health Organization recognizes that as our planet's population increases, healthcare delivery must benefit everyone. Learn how person-centered care improves the quality of life for people and their overall wellbeing.

Watch this video

40%

of healthcare spending is unnecessary

Person-centered care helps improve costs and efficiency because it is care delivered at the right time, with the right person, and in the right place. Want to learn more about person-centered care? See the business case for Person-Centered Care coming soon!

Watch this brief video from the World Health Organization
What is Person-Centered Care?

Globally, 1 in 20 people still lacks access to essential health services that could be delivered at a local clinic instead of a hospital. And where services are accessible, they are often fragmented and of poor quality. The World Health Organization (WHO) is supporting countries to progress towards universal health coverage by designing health systems around the needs of people instead of diseases and health institutions, so that everyone gets the right care, at the right time, in the right place.

About the IPCC

Our Mission

The Institute for Person-Centered Care allows St. Ambrose University to be an incubator for person-centered care thought, leadership, practice, and research.

We are dedicated to strengthening the region's workforce by educating and training those on why it is important to practice the person-centered care approach.

The Institute is well-placed at St. Ambrose University because it reinforces the University's commitment to social justice, health equity, and action/service.

What is Person-Centered Care?

Person-centered care places individuals and their families at the center of making them equal partners with providers.

Elements of person-centered care include collaborative decision-making among an inter-professional, multi-disciplinary team of professionals, the person and caregivers. These decisions will be driven by the person's values and preferences.

How will the IPCC Contribute to the Community?

Reinforcing that individuals are at the center of care, we will work with regional and national leaders to emphasize the following:

  • Workforce Development: To educate and strengthen an interdisciplinary workforce that is fluent in a person-centered care philosophy and practice.
  • Continuing Education: To promote opportunities for professional development on person-centered care, infusing practical application of person-centered care across systems and disciplines, while piloting metrics to help individuals, organizations and systems access outcomes.
  • Building the Evidence Base: Working with local, regional, national and international stakeholders, the Institute for Person-Centered Care will develop, pilot, and evaluate innovative models and practices that add to the developing person-centered care evidence base.
What are the steps to implement person-centered care principles?
  • Work collaboratively to develop an individualized care plan based on the person's preferences and goals.
  • Utilize inter-professional collaboration, placing the person's needs and goals at the center.
  • Utilize one primary point of contact for an individual's care.
  • Provide regular communication to the individual and his/her caregivers.
What are the elements of person-centered care?
  • Collaborative decision-making
  • Inter-professional and multidisciplinary care
  • Dynamic and relational
  • Driven by an individual's values and preferences

Join Us Online

Join the conversation! We welcome everyone, whether you are a person under care, a caregiver, professional, administrator, elected official, or legislative advocate. We are committed to business and advocacy organizations who serve people and are passionate about transforming individual, organizations, and systems of care to be person-centered, efficient, and effective.