Frequently Asked Questions


This page contains frequently asked questions about how the COVID-19 pandemic affects students and employees at SAU.

The Quarantine Protocol has been updated in regard to vaccinations.


COVID-19 Resources Testing Dashboard

Quarantine

Exposed but not sick

People who come into close contact with a person who tested positive for COVID-19 must quarantine (unless previously vaccinated). Scroll down for more information.

Isolation

Tested Positive

People who tested positive from COVID-19 must isolate. Scroll down for more information.


entrance to rohlman

Access to Buildings

By Keycard Only

Entry into any campus building is by keycard only. Students and employees must bring their SAU ID card with them at all times.


Visiting and Travel

SAU Visitor Policy

No visitors are allowed on campus for the Spring 2021 semester.

If you have plans to visit campus during that time, please check with the Admissions Office.

Will non-SAU college students be allowed to visit their SAU friends on campus?

No. Unless they are invited to campus for an academic and/or athletic event, non-SAU students are not allowed on campus until further notice; this includes overnight visits.

Can family members visit their college student on campus?

No visitors will be allowed in the residence halls during the Spring 2021 semester, including family members.

Family members who wish to visit students on campus may do so in public spaces on campus if they agree to follow our safety protocols including a symptom screening in the Security Office in Rogalski Center, employing physical distancing, diligent handwashing, and wearing a mask.

What are the updated guidelines regarding travel?

The Centers for Disease Control and Prevention still advise against non-essential/leisure travel.

Read their advice

Housing and Meals

How will students receive meals?

All meals in Cosgrove Dining Hall, Rogalski Food Court, and the Beehive must be taken to-go/carryout.

How do students get meals while in quarantine?

1. If an on-campus student has a Sodexo meal plan, their non-quarantine friends can pick up meals for them in the Cosgrove cafeteria.

The friend can stop at the Cosgrove front desk (where students scan ID card) about picking up a to-go meal for their friend in quarantine. Give the Sodexo employee the quarantined student's full name and SAU ID# (they don't need your ID card).

2. If it's not possible for a friend to pick up meals, you are able to pick up your meals at the Sodexo loading dock (on the southside of Cosgrove Hall). Email mealdelivery@sau.edu to coordinate pick up and include your student ID#, food allergies, and which meals you would like to pick up.

To assist with coordinating meal pick-up, please commit to a meal schedule throughout your time in quarantine. For example, lunch and dinner Monday through Friday. Be sure to wear your mask and respect social distancing measures when picking up your meals. Meals can be picked up at the Sodexo loading dock between the following hours:

Breakfast - 8:30 - 9:30 a.m., Monday - Friday
Brunch/Lunch - Noon - 1 p.m., Monday - Sunday
Dinner - 5:30 - 6:30 p.m., Monday - Sunday

What if my roommate has to quarantine?

First and foremost, individuals must quarantine only if they are directed to do so by a medical professional, recognized governmental agency, or university official.

If you or your roommate(s) have received a vaccine, please see the Quarantine Protocol below.

If any person in your residence is in quarantine, no visitors are allowed in your residence. If another person in your residence is in quarantine, this does not mean that you are in quarantine (unless you are instructed to do so by a university, medical, or government official). Show kindness to someone in quarantine:

  • Call, text, or video chat with them to let them know you are there for support. Seeing or hearing from a friend can show them kindness while still practicing physical distancing.
  • Drop off food or drinks at their door. Ask if they need any items the next time you go to the store. Offer to run to the pharmacy for them. Drop off or digitally send items you know they enjoy (magazines, comic books, craft supplies, music, etc.).
  • Help them create or maintain a daily routine.
  • Get creative and come up with ideas among mutual friends. Consider sending snail mail, playing online games together, watch a Netflix series together, or listen to the same audiobooks.
  • While it is inevitable that many people will experience negative impacts of coronavirus, there are steps you can take to support a loved one who has been impacted. In its most basic sense, listen with compassion, be present, and take cues about what you can do to best offer your support and care.
  • Seek assistance from your Resident Assistant, faculty advisor, coaches and staff mentors, and Campus Ministry.
  • Take care of yourself and your own mental health, too. Appointments can be made in the Counseling Office by email or phone 563-333-6423.
What should be our house/apartment/suite rules?
  • Don't host or attend parties or large gatherings (remember, it won't be like this forever, and it's a current policy violation to do so).
  • Wash your hands often. Consider agreeing to wash your hands each time you enter your residence, after blowing your nose/coughing/sneezing, after using the restroom, before eating or preparing food, after cleaning.
  • Clean and disinfect regularly, especially those often-touched surfaces and objects, such as tables, countertops, light switches, doorknobs, faucet and cabinet handles, devices, remote controls.
  • Most importantly, support each other during these challenging times, as you have been doing since arriving on campus.
What are some ways to stay healthy in our living space?

COMMON AREAS: Arrange furniture to facilitate social distancing.

SHARED BEDROOMS: Move beds in shared bedrooms so heads of sleepers are as far from each other as possible. Avoid bunk beds if possible.

SHARED BATHROOMS: Bring a caddy for your personal items so these items don't touch the bathroom countertop. Bring your tote back to your personal space rather than leaving it in a shared bathroom. Bring your own towels, and make sure each person has separate hand/face towels. Only one person in the bathroom at a time, wash your hands before and after using the restroom, and disinfect counters, faucet handles, doorknobs, and other high-touch surfaces after use.

LAUNDRY: Do your own laundry. If you help a quarantined roommate with their laundry, wash your hands thoroughly afterwards. Remember, wear masks when you leave your room, avoid others, and wash masks after each use (it's ok to wash them with your other laundry). Use the warmest setting appropriate for the fabric in your load and regular detergent. Dry masks in a dryer on the highest heat or air dry in the sunshine.

SHARED SPACES: Some residences include shared spaces, such as laundry facilities, stairwells, elevators, etc. Maintain 6 feet of distance between yourself and everyone you do not live with.

OUTDOOR SPACES: These are the best spots for hanging out with friends at a distance. Invest in a lawn chair. Wear a hat or bring an umbrella for shade. Remember, these are not party spaces for groups to congregate.

Athletics

Spring 2021 Protocols

Please read the Spring 2021 COVID-19 protocols for athletic events during the Spring 2021 semester.

Public Health

What public health protocols does the University follow?

To ensure the health and safety of students and employees, St. Ambrose University follows safety recommendations outlined by the Centers for Disease Control and Prevention (CDC) as well as from state and regional health officials.

These will include:

  • maintaining social distance of 6 feet wherever possible;
  • requiring masks and face shields and other personal protection equipment, as necessary, in classrooms and group gatherings on campus;
  • requiring daily symptom monitoring for students and employees by responding to questions and self-temperature check via mobile device or computer before reporting to work or class;
  • referrals for testing and contact tracing of potentially COVID-19-infected students or employees when recommended by partnering health professionals;
  • disinfecting classrooms and enlisting necessary hygiene and sanitation measures to prevent the spread of the coronavirus;
  • and requiring vendors and campus visitors to first check-in at the Security Office through a process that will include a health screening and temperature check.
What is the HealthCheck 360 Tracker?

Before attending class or reporting for work, students and employees will use the HealthCheck 360 Tracker on a daily basis.

The Tracker is a link sent to you daily on your phone or email.

The Tracker asks a few questions and requires a self-temperature check to ensure that you are asymptomatic and won't inadvertently spread COVID-19.

For students: if you lost the email to register for the HealthCheck360 Tracker, send an email to HealthServices@sau.edu.

Watch this video to learn how the Tracker works

What is the Face Mask Policy?

We continue to monitor our workplace and add safety measures based on guidance from the Centers for Disease Control and Prevention (CDC) and other government organizations. In line with those safety measures, we are providing this guidance regarding the use of face coverings to prevent the spread of COVID-19.

Students and employees are required to wear face masks in all university buildings, including classrooms, unless alone in a private office or your residence hall room.

Employees and students will provide their own face mask in accordance with CDC guidelines. It is required that employees and students wear face masks when entering and exiting the building, outdoors when walking with someone or when others are present, in hallways, open workspaces, classrooms, the Library and when using common areas such as bathrooms, kitchens, lounges and common gathering spaces such as the Beehive and the Rogalski Center. If an employee or student is in your workspace and has a face mask on, even if social distancing of 6 feet or more is in place, a face mask must be worn. If you forget to bring your face covering you can buy one at the St. Ambrose Bookstore. It is recommended that you wear a cloth face mask that fits snug to your face and it should be 100% cotton, double layered and washed daily with soap and water. Vented masks are not allowed. Face masks must be business appropriate and be in line with St. Ambrose University's mission and values.

  • Gaiters, approved by the Athletics Department and showing the St. Ambrose Bee, meet St. Ambrose requirements and are approved for use. Other types of gaiters are not allowed. The CDC cautions that the effectiveness of gaiters is unknown at this time.
  • Face shields (when worn without a mask) will no longer meet the requirement, as the CDC cautions that the effectiveness of face shields is also unknown at this time.
  • Students, faculty, and staff may wear face shields for additional protection so long as they are worn with a face mask.
  • Instructors may wear a face shield in certain situations where instruction requires an unobstructed view of faces and in situations requiring student accommodations. In these instances, instructors will need to maintain a minimum distance of 6 feet from those they are instructing.
  • Remember that wearing a face mask does help prevent the spread of the disease, but only in addition to other measures that you should be taking in the workplace and at home, such as frequent hand washing, cleaning, and sanitizing frequently-touched surfaces, and practicing social distancing.

To get the most benefits from a face mask:

  • Make sure the mask fits snuggly and completely covers your nose and mouth.
  • Read the directions for use (if provided).
  • Wash your hands before and after removing the mask.
  • Try not to touch your face when you adjust the mask throughout the day.
  • Keep cloth masks clean by washing daily, or more often if contamination occurs.
  • Don't let others wear your face mask.
  • Keep masks away from machinery that it could get caught in.
  • If using disposable face masks, do not reuse them, and throw them away in appropriate trash receptacles.
  • Don't lay your face mask on any surface that may contaminate either the covering or the surface.
  • Don't use a mask if it is damaged or has holes.

If you feel sick or if you are experiencing any symptoms of COVID-19 (fever, cough, difficulty breathing, chills, headache, muscle pain, sore throat, or new loss of taste or smell), let your supervisor/department chair know, go home immediately, and contact your healthcare provider for additional guidance.

Blatant violations of this requirement are subject to the Pandemic Non-Compliance Disciplinary Policy. If you have any questions about the use of face masks in the workplace, contact the Human Resources department.

If you have any other questions about this policy contact the Human Resources department at 563-333-6364 or HumanResources@sau.edu.

Where can students find assistance for COVID-19 concerns?

SAU employs a full-time registered nurse, Nancy Hines.

Nurse Nancy provides free, confidential care and referrals and can assess when students need to see a physician for severe symptoms.

How are campus buildings ventilated?

All air filters in residence halls, classrooms, and office buildings have been replaced or are in the process of replacement before classes start.

We will continue proper HVAC (Heating, Ventilation, Air Conditioning) maintenance and continue to evaluate American Society of Heating, Refrigerating and Air-Conditioning Engineers guidelines (ASHRAE). St Ambrose stays in close contact with Mechanical Engineers for recommendations and best-practices regarding COVID-19.

St. Ambrose has exceeded standard ventilation practices in our buildings constructed and/or remodeled after 2000. Buildings constructed in the late 1960s to late 1990s have also had recent upgrades when air adjustment and ventilation equipment is available. Older buildings, such as Davis Hall and Ambrose Hall, have ventilators in the restrooms, but rely mostly on open windows for building ventilation.

Quarantine Protocol

St. Ambrose University COVID-19 Quarantine Protocol for Residential Students

In order to comply with public health protocols, St. Ambrose University's Health Service requires that international students quarantine upon their arrival to campus and residential students quarantine if you learn you have been in close contact with someone who has COVID-19.

The length of the quarantine depends on the incubation period for the disease. Current guidance is 10 days after last exposure to the virus without any testing AND continue to show no symptoms. If diagnostic testing occurs, it must be collected NO SOONER than the 5th day after last known exposure. If the test comes back negative AND you have no symptoms you can discontinue quarantine after day 7. The 10 and 7 day quarantine has been adopted in recognition of the need to work and attend to daily needs. However, 14 days is still the optimal length of quarantine and continue to monitor symptoms and wear a face mask. Quarantine may be extended or a person may be moved to isolation if symptoms appear. This means the length of quarantine may vary from person to person.

Close contact is defined as:

  • being within 6 feet of someone who has COVID-19 for at least a 15-minute
  • you provided care at home to someone who is sick with COVID-19
  • you had direct physical contact with the person (touched, hugged or kissed them)
  • you shared eating or drinking utensils
  • they sneezed, coughed, or somehow got respiratory droplets on you

Vaccinations and Quarantine
A vaccinated person with an exposure to someone with suspected or confirmed COVID-19 are not required to quarantine if they meet all of the following criteria:

  • Are fully vaccinated (i.e., ≥2 weeks following receipt of the second dose in a 2-dose series, or ≥2 weeks following receipt of one dose of a single-dose vaccine)
  • Are within 3 months following receipt of the last dose in the series
  • Have remained asymptomatic since the current COVID-19 exposure Persons who do not meet all three of the above criteria should continue to follow current quarantine guidance after exposure to someone with suspected or confirmed COVID-19.

A. What to Pack

If you quarantine in a place that is not your own residence hall room, be sure to pack a suitcase, backpack, or bag to take with you. Pack as if you are going on a 2-week vacation. Take no more than one suitcase, a carry-on bag (backpack), computer, and purse. Items to bring with you to quarantine:

  • Health supplies - face coverings, tissues, hand sanitizer, disinfectant wipes, thermometer, over-the-counter medications to relieve their symptoms and any prescription medications.
  • Toiletries - toothpaste, toothbrush, deodorant, mouthwash, dental floss, razor, shaving cream, feminine hygiene products, soap, shampoo, conditioner, comb, brush.
  • Other personal articles - towels x 3, washcloths x 3, clothing sufficient for 10 days, bedding.
  • Course work - remember, as you are able, you are expected to be in regular communication with your professors about any missed lectures, assignments, and exams. Professors will be flexible, but all coursework must be completed.
  • Study materials - books, notebooks, laptop, etc. The library has Chromebooks available for checkout from the circulation desk. They are not able to load specific software but will connect to the internet and allow access to Gmail and all GSuite products (Docs, Forms, Slides & Sheets).

B. Health Services and Safety Measures

You are required to notify Health Services that you are in quarantine. If quarantining on-campus, follow these instructions:

  • Call 911 if you develop difficulty in breathing, persistent chest pain or pressure, bluish lips or face, confusion or drowsiness.
  • Stay in your room. Do not leave your room to go to busy public areas (e.g., classrooms, computer labs, dining areas, or any building on campus) or attend meetings/gatherings.
  • Contact your instructors, coaches, employers to inform them that absence from obligations is due to a personal issue that you are working through with staff from our office.

C. Meal Delivery Process

How to get your meals when you are placed in quarantine?
a. Your friends who are not in quarantine can pick up meals for you. Where your friend would normally scan their own ID card, they will speak with the Sodexo employee on duty and inform them that they would like to pick up a to-go meal for their friend in quarantine. The only information your friend will need to pick up your meal is your full name and student ID# (they do not need your physical ID card).

b. If it is not possible for your friends to pick up your meals, you are able to pick up your meals at the Sodexo loading dock (on the southside of Cosgrove Hall). Please email
mealdelivery@sau.edu to coordinate meal pick-up. Please include your student ID#, food allergies, and which meals you would like to pick-up. To assist in the coordination of meal pick-up, we ask that you consistently commit to a meal schedule throughout your time in quarantine, for example, lunch and dinner Monday through Friday. Be sure to wear your mask and respect social distancing measures when picking up your meals. Meals can be picked up at the Sodexo loading dock between the following hours:

  • Breakfast - 8:30 am - 9:30 am Monday - Friday
  • Brunch/Lunch - 12 pm - 1 pm Monday - Sunday
  • Dinner - 5:30 pm - 6:30 pm Monday - Sunday

D. Hygiene Practices

  • If you need to do laundry, and no one else can do it for you, wear a mask, avoid others and maintain social-distancing. Do your laundry once you are placed in quarantine just in case you have to move into isolation when you receive your test results.
  • If you need to dispose of your trash and no one else can do it for you, you may dispose of your trash as you normally would. Wear a mask, avoid others and maintain socialdistancing.
  • You may pick-up your mail at the Rogalski mailroom after 5:00pm and only if there are no others present. You may ONLY go to the mailroom and not any other area in Rogalski, and you must enter at the east entrance, by the Security Office. You must make arrangements with Kelly Sidran for someone to pick up your packages sidrankellyj@sau.edu or 563-333-6000).
  • No visitors are allowed into your or your roommates residential areas, even if you have roommates who are not quarantining.
  • Continue to monitor your daily symptoms and temperature using HealthCheck360 once a day.
  • Watch for cough, fever, shortness of breath, chills, muscle pain, sore throat, loss of taste or smell, nausea, vomiting, or diarrhea. Report these symptoms to your health care provider.
  • Take care of yourself. Get rest and stay hydrated.
  • Going for a walk or run is allowed if you are alone, avoid others, wear face-covering when appropriate, and don't stop anywhere outside your room. The WRC is not available
    for your use during quarantine.
  • Stay away from people who are at high risk for getting very sick from COVID-19.
  • Wash your hands often and practice good hygiene.
  • Clean your room daily using disinfectant wipes or sprays. If you share a bathroom, only one person should be in the bathroom at a time. Wash hands/disinfect surfaces before and
    after use.
  • Private bathrooms where students are quarantining on-campus will not be cleaned for the duration of the quarantine period, but toilet paper will continue to be issued.
  • Telehealth visits and disposable thermometers are available from the Health Service if needed.
  • If you need to see a healthcare provider, call ahead and wear a face covering.
  • Reschedule all non-essential appointments until you complete quarantine.
  • Do not use public transportation, ride sharing, Uber/Lyft, or taxis.
  • Postpone all travel.

For assistance with testing or health needs, contact:

  • Contact Health Services at HinesNancyA@sau.edu or call 563-333-6423
    Monday through Friday; 8:00 am - 4:30 pm
  • On weekends, you can reach the on-call staff member via the Security Office at 563-333-6104.


E. Quad Cities Area Healthcare Resources:
Genesis Family Medical Center, 1345 W. Central Park Ave., Davenport, 563-421-4400, Monday through Friday, 8:30 a.m.–4:30 p.m.
Genesis Healthcare
Genesis Virtual Healthcare phone app
UnityPoint Healthcare
UnityPoint Virtual Healthcare phone app
Genesis Hospital Emergency Room: 563-421-1100 (closest to campus)
24-Hour Crisis Line: 844-430-0375 Eastern Iowa Mental Health and Disability Services Region

F. Academic Resources
Student Success Center tutors and professional staff are available to assist you to stay current in your coursework. It is your responsibility to communicate with your faculty. We can assist you with establishing a routine and an organization plan. Our tutors are trained in study skills. Study skills include learning strategies, developing a calendar system that works for you and how to communicate with instructors/coaches and others when life happens. Our tutors can also refer you to other tutors for specific courses, or refer you to offices as needed. Follow this link on the portal and click on the course Study Skill. We are here to support you!

Academic Advising Professional advisers are available to be a liaison between you and your faculty. They can discuss your current course schedule and ways to be successful in your classes. They can assist you with deciding if you need to drop a class and at the same time, how to stay on track with your major.

Please email Advising@sau.edu and we'll set you up with a virtual appointment.

G. Employment Resources

If you work off campus, you may be eligible to receive Unemployment Assistance or Pandemic Unemployment Assistance (PUA). In both Iowa and Illinois, you will need to apply for regular unemployment benefits first. If you are denied, then you can apply for Pandemic Unemployment Assistance.
Iowa Workforce Development 
Illinois Unemployment

Isolation Protocol

St. Ambrose University COVID-19 Isolation Protocol for Residential Students

In order to comply with public health protocols, St. Ambrose University's Health Service requires that residential students isolate if they test positive for COVID-19.

A. What to Pack

Pack and set aside a suitcase, backpack, box or bag to take with you if the isolation area is other than home or your own room. Ill students are encouraged to go home to isolate and recover. The University has a limited number of isolation rooms for residential students who are unable to go home due to distance or other extenuating circumstances. Those who must remain on campus will abide by University guidelines. This may include relocating temporarily to another room, cleaning surroundings as directed, attending classes virtually, following communication instructions, and minimizing exposure to others. Students may be asked to isolate off campus at a hotel if there are no isolation rooms available on campus and they can't go home. Pack as if you are going on a 2-week vacation. Take no more than one suitcase, a carry-on bag (backpack), computer and purse.

Items to bring with you to isolation or quarantine:

  • Health supplies - face coverings, tissues, hand sanitizer, disinfectant wipes, thermometer, over-the-counter medications to relieve their symptoms and any prescription medications.
  • Toiletries - toothpaste, toothbrush, deodorant, mouthwash, dental floss, razor, shaving cream, feminine hygiene products, soap, shampoo, conditioner, comb, brush.
  • Other personal articles - towels x 3, washcloths x 3, clothing sufficient for 10 days, bedding.
  • Course work - remember, as you are able, you are expected to be in regular communication with your professors about any missed lectures, assignments, and exams. Professors will be flexible, but all coursework must be completed.
  • Study materials - books, notebooks, laptop, etc. The library has Chromebooks available for checkout from the circulation desk. They are not able to load specific software but will connect to the internet and allow access to Gmail and all GSuite products (Docs, Forms, Slides & Sheets).

B. Health Services and Safety Measures

You are required to notify Health Services that you are in isolation. If isolating on-campus, follow these instructions:

  • Call 911 if you develop difficulty in breathing, persistent chest pain or pressure, bluish lips or face, confusion or drowsiness.
  • Stay in your room. Do not leave your room unless it is for an emergency. Most people with COVID-19 have mild illness and recover at home without medical care.
  • No visitors.
  • Check your temperature once a day and report it and other symptoms on your HealthCheck360 symptom tracker. Telehealth visits and disposable thermometers are
    available from the Health Service if needed.
  • Take care of yourself. Get rest and stay hydrated. Take over-the-counter medications to provide relief from your symptoms and help you feel better.

C. Meal Delivery Process

How to get your meals during isolation:
Please email mealdelivery@sau.edu to coordinate meal pick-up. Please include your student ID#, food allergies, and which meals you would like to pick-up. To assist in the coordination of meal pick-up, we ask that you consistently commit to a meal schedule throughout your time in isolation, for example, lunch and dinner Monday through Friday. Be sure to wear your mask and respect social distancing measures when picking up your meals. Meals can be picked up at the Sodexo loading dock between the following hours:

  • Breakfast - 8:30 am - 9:30 am Monday - Friday
  • Brunch/Lunch - 12 pm - 1 pm Monday - Sunday
  • Dinner - 5:30 pm - 6:30 pm Monday - Sunday

D. Hygiene Practices

  • Wash your hands often and practice good hygiene.
  • Clean your room daily using disinfectant wipes or sprays. If you share a bathroom, only one person should be in the bathroom at a time. Wash hands/disinfect surfaces before and
    after use.
  • Cover coughs and scneezes with tissues or elbow.
  • Arrangements will be made with Housekeeping staff to pick up your trash once a week.
  • Private bathrooms where students are isolating on-campus will not be cleaned for the duration of isolation, but toilet paper will continue to be issued.
  • If you need to see a healthcare provider, call ahead and wear a face covering.
  • Reschedule all non-essential appointments until you complete isolation.
  • Do not use public transportation, Uber/Lyft, or taxis.
  • Postpone all travel.

You may be in isolation for approximately 14 days and can leave and resume in-person activities when you obtain clearance from St. Ambrose University Health Services.

For assistance with testing or health needs, contact:

  • Contact Health Services at HinesNancyA@sau.edu or call 563-333-6423
    Monday through Friday; 8:00 am - 4:30 pm
  • On weekends, you can reach the on-call staff member via the Security Office at 563-333-6104.


E. Quad Cities Area Healthcare Resources:
Genesis Family Medical Center, 1345 W. Central Park Ave., Davenport, 563-421-4400, Monday through Friday, 8:30 a.m.–4:30 p.m.
Genesis Healthcare
Genesis Virtual Healthcare phone app
UnityPoint Healthcare
UnityPoint Virtual Healthcare phone app
Genesis Hospital Emergency Room: 563-421-1100 (closest to campus)
24-Hour Crisis Line: 844-430-0375 Eastern Iowa Mental Health and Disability Services Region

F. Academic Resources
Student Success Center tutors and professional staff are available to assist you to stay current in your coursework. It is your responsibility to communicate with your faculty. We can assist you with establishing a routine and an organization plan. Our tutors are trained in study skills. Study skills include learning strategies, developing a calendar system that works for you and how to communicate with instructors/coaches and others when life happens. Our tutors can also refer you to other tutors for specific courses, or refer you to offices as needed. Follow this link on the portal and click on the course Study Skill. We are here to support you!

Academic Advising Professional advisers are available to be a liaison between you and your faculty. They can discuss your current course schedule and ways to be successful in your classes. They can assist you with deciding if you need to drop a class and at the same time, how to stay on track with your major.

Please email Advising@sau.edu and we'll set you up with a virtual appointment.

G. Employment Resources

If you work off campus, you may be eligible to receive Unemployment Assistance or Pandemic Unemployment Assistance (PUA). In both Iowa and Illinois, you will need to apply for regular unemployment benefits first. If you are denied, then you can apply for Pandemic Unemployment Assistance.
Iowa Workforce Development 
Illinois Unemployment

Testing

How can students get tested for COVID-19?

If a student develops symptoms of COVID-19, contact Health Services by email or phone 563-333-6423 to be referred for testing.

Symptoms may appear 2-14 days after exposure to the virus.

Symptoms (from CDC)

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
What is SAU doing to provide COVID-19 Testing?

In coordination with Test Iowa, a testing center at 2024 Brown Street for students and employees.

Students can be tested if they have been flagged by the HealthCheck 360 Symptom Tracker. This daily check helps detect students and employees at-risk of spreading the virus due to symptoms or exposures. Having readily available solutions for COVID-19 testing and contact tracing in place has been a priority.

What if a student tests positive for COVID-19?

For students who have tested positive for COVID-19 and don't have permanent housing or cannot return home and isolate, a section of housing is reserved for the duration of their illness (approximately 14 days).

Please see the Isolation Protocol above.

Financial Aid

How does the CARES Act impact my student loans?

The CARES Act includes several provisions that apply to certain loans owed by some federal student loan borrowers. Most provisions apply only to Direct Loans and Federal Family Education Loans (FFEL loans) currently owned by the U.S. Department of Education.

For more information and a helpful Q&A, visit the federal student aid page.

Questions?


This email is monitored.
You can expect a response within 1-2 business days.
COVID19@sau.edu

So, what's next?

Are you ready to take the next step? Click on the visit button below to learn more about our virtual and in-person visit options.